LFMG PC

Lincoln Family Medical Group PC

Telephone Call Policy & Fees

DURING OFFICE HOURS

 

  • Calls to MD/PA less than 5 minutes
  • Routine Rx refill without medical discussion
  • Calls resulting in an office or hospital service within the next 24 hours
  • Calls lasting 5-10 minutes or involving a prescription when not seen for problem in the last 7 days
  • Speak briefly with an MA or nurse....... NO CHARGE
  • Replacement of a lost Rx....... $15.00
  • Calls lasting 11-20 minutes when not seen for problem in the last 7 days....... $25.00
  • Calls lasting 21-30 minutes when not seen for problem in the last 7 days....... $40.00


 

AFTER OFFICE HOURS

(includes weekends/holidays)

  • Phone calls to discuss problem for which patient was treated in the office in the last 7 days
  • Calls resulting in an office or hospital service within the next 24 hours....... NO CHARGE
  • Calls lasting 5-10 minutes or involving a 2nd call to a pharmacy, laboratory, hospital, etc. when not seen for problem in the last 7 days....... $20.00
  • Replacement of a lost Rx....... $20.00
  • Calls lasting 11-20 minutes when not seen for problem in the last 7 days....... $30.00
  • Calls lasting 21-30 minutes when not seen for problem in the last 7 days....... $45.00


 

Download in PDF